Headphone Hub is an authorised dealer for the products we offer for sale. All of the products sold on the Headphone Hub website are genuine products sourced from an official distributor or direct from the manufacturer.
Products purchased from Headphone Hub are supplied with a minimum 12 month warranty. Some manufacturers like SHURE and SENNHEISER offer 24 month warranties and some manufacturers even offer limited lifetime warranties. The manufacturer’s warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator’s error, or unauthorised service attempts are excluded from any warranty claims.
In the rare event that the product you purchased from us is faulty we will refund your return postage. If the item is a warranty return after a period of more than 30 days you will need to arrange for the item to be returned to us safely at your own cost (make sure to use a delivery service with sufficient insurance).