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You are here: Home » Information » Terms & Conditions

Terms & Conditions

Below are the terms and conditions based on which we, The Headphone Hub, do business for goods ordered through this website. They are intended to be fair to you as the customer and to also define our role as a supplier of headphones, earphones and accessories. If you contract with us, as a consumer these terms do not affect your statutory rights. They are designed to clearly set out our responsibilities and your rights.

By choosing to purchase from us you agree to be bound by these terms and conditions, as well as by our returns policy. We suggest you print and keep a copy of these terms for your reference. These are the sole terms and conditions upon which we agree to contract with you and no alteration of these terms and conditions shall be valid.

A contract is formed between us when (and not before) we ship your order. Your order will not be accepted until we receive payment or in the case of cheques until your funds have been cleared. You must be over 18 to purchase from this site.

Images, illustrations or any other information submitted or contained on this website, catalogues or other advertising matter shall not be deemed to form part of the contract. They are for general information and guidance only.

Any typographical, clerical or other error or omission in any literature, website based information, quotation, price list, acceptance of offer, invoice or other document or information issued by us shall be subject to correction without any liability on our part.

If you fail to take delivery of the ordered goods and they are returned to us, we will contact you upon their arrival via email. A refund of the cost of goods without shipping will be given. If the goods are still required we will ask for an additional shipping fee to make the second delivery. It is the responsibility of the customer to be at the address given for shipping. Orders cannot be left without a signature. Customers must also be available on their contact number to facilitate the courier in finding the address. In instances where couriers cannot make phone contact packages may not be delivered. Risk of damage to, or loss of, ordered goods shall pass to you at the time the goods leave our premises for delivery.

All items displayed on our site are usually in stock ready for dispatch, however if any ordered goods are not readily available to us, we reserve the right to withdraw our acceptance of your order for such goods. We will refund in full any payment you have made for them. To avoid any doubt, other goods ordered by you will be dispatched in the normal way. In the unlikely case of this happening we will notify you at the earliest opportunity.

We warrant that, upon receipt of goods, the ordered goods will correspond with the written description on this website, will be free from defects in materials and workmanship and will be of merchantable quality (as set out in Sale and Supply of Goods Act 1980). There may, however, be minor variations between the goods as shown or described on our website and those dispatched to you (the goods dispatched will always be of a comparable or superior quality).

Where our sales agents suggest items that are not available on our site but can be ordered in for you, all quotations are valid for two weeks unless otherwise agreed in writing. Items will not be ordered in until full payment has been made and funds have been cleared.

Except in the case of death or personal injury caused by our negligence, we shall not be liable to you by reason of any representation, any implied warranty, condition, term, any duty at common law or under these terms and conditions, for any special, indirect or consequential damage.

Any communication between the customer and The Headphone Hub should be by e-mail. Where contact is made by phone the conversation must be clarified by e-mail within one hour. E-mails sent by us will be deemed as read. It is your responsibility to ensure that the e-mail address supplied is accurate and capable of receiving our e-mails.

We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when you placed your order.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in any part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby.

The contract formed by our acceptance of your order shall be governed by Irish laws and you agree to submit to the non-exclusive jurisdiction of the Irish Courts.

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